Blended learning has recently been a well-known approach to workplace learning for maximizing learning outcomes and effectively coping with changing training environments. However, even though its popularity, blended learning has shown its difficulties and problems in practice due to lack of systematic strategies for development and implementation.
The purpose of this study is to examine a case of developing and implementing blended learning, to investigate advantages and disadvantages of the studied approach, and to provide corporations with guidelines for effective development and implementation of blended learning.
This study was conducted by doing interviews with facilitator and instructor, surveys with students about their learning outcomes and satisfaction, and field observations of the development and implementation processes.
The major findings of this study are as follows: participants were satisfied with blended learning approaches in terms of its effectiveness to achieve learning objectives. However, the interviews with instructors indicated that a primary challenge for the implementation is to encourage participants to become more actively involved in various modes of instruction introduced in blended learning. Finally, several strategies and guidelines for broadening the applicability of blended learning were provided.